Create and deploy surveys that provide the insights you need to enhance your customer experience. With Mercury’s fully integrated survey tools, you can easily collect feedback and use it to drive informed decisions.
Our intuitive drag-and-drop builder lets you design professional surveys in minutes, no coding required.
Choose from various question types, including multiple choice, rating scale, email, date, text, and numbers, to gather the precise data you need.
Create as many surveys as you need, with as many questions you want and collect unlimited responses, ensuring you get a complete view of your customer base.
Survey responses are automatically integrated into customer profiles within Mercury CDP. Use this data for segmentation, send personalized survey links related to specific orders, and evaluate service experiences.
Access detailed reports to analyze survey results, helping you make data-driven decisions to improve customer satisfaction and engagement.